High-level, Clinical Home Health Care Specialized for Our Private Pay Clients

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    We Deliver a Higher Quality of Care in the Comfort of Home

    Members of interdisciplinary team meeting

    We excel in promoting family involvement and support in the cycle of care

    At Always Compassionate (AC) Health, we specialize in managing long-term, high-level clinical cases throughout the entire spectrum of care in the comfort of one’s home, eliminating the need for a nursing home or long-term care facility. We recognize that it can be a challenging time in your life realizing that a parent or loved one requires an additional level of care – that’s why our team is focused on providing a continuous, compassionate support network.

    Our experienced caregivers have the capacity to provide all-inclusive in-home services

    Our interdisciplinary team (IDT) will seamlessly collaborate with you, your loved one, and all members of the care team (including PCPs and specialists) to develop a comprehensive care plan, accessible via our custom portal. We also provide skilled nursing visits by a dedicated supervisory nurse up to six times per year, plus hospital visits. Through innovative technologies and compassionate support, we bridge the gap, allowing families to remain connected and involved in every step of the caregiving journey.

    Deciding Between Home Care and a Nursing Home? Choose Us as Your Trusted Partner. Here's Why:

    Family members are involved in patient care from day one, from anywhere in the world through our portal, scheduled notifications, live updates from nurses and virtual collaboration with the IDT.

    Family members join appointment with nurse and patient virtually via portal

    The interdisciplinary team brings together our skilled caregivers, supervisory nurse, care manager, family members, and outside PCPs and specialists to deliver the highest quality of care.

    Nurse helping elderly female patient at home

    Providing Better Care by Connecting People

    You can be an active participant in your loved one’s care – no matter where you are in the world – through our portal, which connects the Always Compassionate Health team that consists of a care manager, caregiver, and a supervisory nurse, along with any other doctor or specialist your loved one has. Here are some benefits of our portal and our interdisciplinary approach to patient care:

    Ven diagram depicting AC Health's interdisciplinary teamVen diagram depicting AC Health's interdisciplinary team

    Care

    Supervisory Nurse

    Experience peace of mind knowing your loved one will have a dedicated supervisory nurse overseeing his or her care every step of the way. With up to six personalized visits annually, the nurse will ensure the care plan is being followed and communicate updates with the IDT.

    Dedicated Care Manager

    The dedicated care manager will oversee and coordinate your loved one’s comprehensive care plan, ensuring they receive all necessary medical services and support. You can contact your care manager 24/7 regarding any patient needs or concerns.

    Hospitalization Support

    If your loved one is admitted to the hospital, a supervisory nurse will visit your loved one in the hospital within 24 hours and provide a report to all parties about his/her medical status through the portal. (A separate sign up is required for this service.)

    Connect

    Portal Access 24/7

    Receive 24/7 access to our portal, which serves as a centralized platform for seamless communication and information sharing between all members of your loved one’s care team. Become an active participant in his/her care – no matter where you are in the world.

    Visit Reminders and Notifications

    Receive reminders about upcoming appointments and medication refills, along with notifications on new updates on the portal and live-updates regarding visits from supervisory nurse. Feel connected to your loved one, even when you can’t be there.

    Join Appointments via Microsoft Teams

    You can schedule meetings or calls with the supervisory nurse or even join appointments virtually to understand how your loved one is doing. These calls are recorded and shared on the portal if you’re not able to join in real-time.

    Explore Our Full Range of Comprehensive Healthcare Services

    Home Health Aides / Personal Care Aides

    Personal, at-home help for assistance with activities of daily living such as bathing, dressing, toileting, and meal preparation.

    Live-in Care

    Trained live-in companions who provide personal care and assistance to individuals, including those suffering from chronic illness, Alzheimer’s disease, and dementia.

    Private Duty Nursing

    Long-term, skilled in-home medical care provided by registered nurses or licensed practical nurses. Includes administering medication, monitoring vitals, etc.

    aide with pediatric patient

    Pediatric Care

    Nurses and aides who specialize in caring for children with complex, high-tech medical needs in the comfort of their own homes and/or schools.

    Home Infusion

    IV nurses who are specially trained to administer medications intravenously through a needle or catheter in the comfort of the patient’s home.

    At-Home Rehabilitation

    Home health care, occupational therapy, and physical therapy to help regain lost function due to injury, illness, or surgery.

    Post-Operative Care

    Skilled nursing, therapy, and personal care at home for a patient following a surgical procedure – from leaving the hospital through full recovery.

    Foundations of Care

    The care we provide is grounded in compassion, innovation, education, and personalization. We are constantly innovating in the development of new tools, techniques, and strategies that will give our patients the most personalized care – and our staff is trained in these approaches.

    Compassion
    Personalization
    Education
    Innovation

    Hear From Our Community

    “I absolutely love working for Always Compassionate. I love the vision and mission of keeping people safe and healthy from the comfort of their own homes. I love my co-workers, who create a nice environment. I also love the nurses we hire!”

    – Amy C. – Office Staff

    “Amy Comer, my direct manager, is one of the best supervisors I’ve ever had. As a newer employee at this company, any expectations were superseded on my first day. The office is modern and clean with a professional buzz in the air that most professionals would love to enter to start their day.

    – Aurey K. – Office Staff

    “I’ve been employed with Always Compassionate since November of 2022 as a nurse. My experiences have been positive since the onboarding process. Everyone I’ve been in contact with has been friendly, professional and helpful!”

    – Danielle B. – Nurse

    “I have a wonderful coordinator, Adrienne who always helps by placing me with awesome people to work with. Even though I haven’t been with Always Compassionate for very long, I must say I enjoy the work that I do and the people I do it for.”

    – Terrian W. – Home Health Aide

    “The Always Compassionate clinical recruiter I worked with was intensely involved in assisting with the sign-on process, ensuring that I was provided with all necessary information and documentation in a very efficient manner.”

    – Rosalie G. – Nurse

    “Always Compassionate Home Care has been taking care of my mother for several years. The service is outstanding. The home health aides always show up on time, and they really care about their patients. They go above and beyond. I thank the supervisor, Paulette, for always having somebody there for my mother. Rain, snow or shine, Always Compassionate is always there.”

    – Michael C. – Client

    “My fellow co-workers are a pleasure to work with and I feel that everyone employed here is knowledgeable in their field. Everyone is always willing and available to answer questions.”

    – Marcia D. – Office Staff

    “Our home health aide, Gwen is fantastic in how she takes care of our mom out of the Always Compassionate Home Care office in Newburgh, NY. Thank you much!”

    – Jonathan D. – Client

    “I have worked at Always Compassionate since September 2023. I’m happy to say I get along with everyone in the office. The coordinator and office staff are professional and respectful. I’ve never had an issue with them and would recommend working here.”

    – King S. – Home Health Aide

    “My family and I had a great experience with Always Compassionate. Robin is very helpful, and she puts our worries at ease (since this is our first experience with home health aides). She listened to our needs and provided the best aides. We highly recommend Always Compassionate!”

    – Linda C. – Client

    “This was my first experience with home care nurses, and it was the best decision I ever made. Both nurses were nice, compassionate, gentle and very professional.”

    – Lisa M. – Client

    “Absolutely loved our aide for my grandfather. My coordinator was very friendly and accommodating.”

    – Jenna N. – Client

    “Aurey, the Always Compassionate recruiter was helpful and nice. He is very willing to be there for you throughout the process of being hired, and he made it very easy to navigate the application process. Aurey is wonderful.”

    – Denise D. – Nurse

    “My mother received live-in care from Always Compassionate Home Care. She was not an easy patient, but each home health aide took great care of her. Hazel was one of her aides, and she was great. I always recommend this company to my friends who are looking for home care for their family.”

    – Joanna B. – Client

    Our Service Areas

    • Dutchess
    • Nassau
    • Suffolk
    • Manhattan
    • Brooklyn
    • Queens
    • Bronx
    • Staten Island
    • Putnam
    • Orange
    • Columbia
    • Rockland
    • Ulster
    • Sullivan
    • Westchester
    • Monroe
    • Ontario